Order, confirmation and receiving — as documents, not as a chat thread
Between a network and a supplier what travels is not messages but documents with a state, an author and a history. Every step leaves a record, and the argument about what was promised is replaced by a line in the log.
What is wrong today
- “Sent” and “delivered” are different things, yet most systems have one field for both.
- A discrepancy at receiving stays in the storekeeper's head and never reaches the buyer.
- Documents are assembled by hand from chat threads, and half never reach accounting.
How it works
Draft, sent, confirmed, amended, received, fulfilled. Every transition is stamped with a time and a participant, and any state is one click away.
A confirmation, a partial confirmation and a per-line refusal are stored line by line: you see exactly what the supplier promised, and how much of it.
At receiving, what actually arrived is recorded. The gap between ordered, confirmed and received is computed automatically and becomes the basis for the supplier conversation.
A document travels by the channel and in the shape the counterparty already uses: a file in their format, a message in a messenger, or an API exchange. Neither side has to retrain.
The confirmed order and the receiving record return into the network's accounting, so the books show exactly what the buyer sees, with no manual re-entry.
What it looks like in use
Documents on the left; on the right, the path of one of them. The gap between ordered, confirmed and received is computed automatically.
An anonymised example: locations are lettered and the dataset is shared across every screen on this site.
Who stays in control
Automatic sending is enabled by the network owner, and large documents can stay on mandatory confirmation. The log cannot be edited from the interface — otherwise it is worthless as evidence.
How it is measured
By documents delivered, documents confirmed, and the number of discrepancies at receiving.
Show us one critical process. We will show how it runs here.
We look at your cycle: how an order is assembled today, who decides, where time leaks and what the system takes over.